Returns & Exchanges
At Boderry Watch, we stand behind the craftsmanship of our timepieces. If you are not completely satisfied with your purchase, you may return your unworn watch in its original packaging within 30 days of delivery for a full refund or exchange.
Initiate Your Request
Contact our dedicated support team at support@boderry.com with your order number and reason for return to receive a Return Merchandise Authorization (RMA) number.
Prepare the Package
Securely pack the watch in its original box, ensuring all protective films, manuals, tags, and warranty cards are included to qualify for a full refund.
Ship the Item
Affix the provided shipping label or use a trackable shipping service to send the package back to our quality control center for inspection.
Inspection and Refund
Once our watchmakers verify the condition of the timepiece, we will process your refund or dispatch your exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing